Please Note: This training is available for Kroger Tennessee Store Managers as an optional learning tool and will not be tracked and reported to the Kroger Tennessee management team.
WINE STEWARD TRAINING VIDEOS
The intended audience for this program is anyone who assists customers with in-store wine selection. The training is designed to teach the basics about wine so staff can confidently recommend wine selections. After completing this program, participants will feel more comfortable in their own wine knowledge which can be leveraged when selling wine to customers.
Segment 1- Introduction »
The introductory segment of the Wine Steward Training series. (1:55)
Segment 2- Basics of Wine »
The definition of wine, how grapes become wine and types of wine. (4:58)
Segment 3- Reading a Wine Label »
A basic understanding of what is listed on a wine label. (3:24)
Segment 4- Grape Varieties »
The basic types of wine grapes and their different characteristics. (5:29)
Segment 5- Tasting Wine - The 5 "S's" »
The basics of tasting wine and a method to help with the process. (2:00)
Segment 6- Customer Service & Assistance »
Applying wine knowledge to daily interactions with customers. (7:04)
Wine Steward Training Quiz »
A 5 question wrap-up to the training series.
FOUNDATION TRAINING VIDEOS
The Foundation curriculum provides basic wine knowledge and service skills for entry into the hospitality trade or an introduction to wine. The training is comprised of a series of modules and videos that can be accessed through the Constellation Academy of Wine’s website. Each section concludes with a quiz to assess users’ learning retention. It is estimated the courses will take approximately 1.5 hours to complete.